AboutProductsThe AlmanacContactWhere to buy

Frequently Asked Questions

Where do you ship?

We currently ship within Canada. Additional regions may be added in the future.

How long does shipping take?

Orders typically arrive within 3–7 business days depending on your location. You will receive tracking information once your order has shipped.

Are your products suitable for sensitive skin?

Our formulas are crafted with gentle, high-quality ingredients. However, we recommend performing a patch test before full use, especially if you have sensitive skin.

Are Xiliphi products natural?

We prioritize thoughtfully selected ingredients designed to nourish and support healthy-looking skin.

Are your products tested on animals?

No. Xiliphi does not test on animals.

What is your return policy?

If you are not satisfied with your purchase, please contact us within 14 days of delivery and we will work to resolve the issue.

How can I contact you?

You can reach us anytime at support@xiliphi.com.